To ensure that Discountify runs smoothly on your e-commerce platform, it’s essential to perform regular checks and updates. This guide provides a list of steps to help you troubleshoot common issues and maintain optimal performance.
By following these steps, you can prevent and resolve potential problems, ensuring a seamless experience for both you and your customers.
- Ensure you are using the latest version of PHP.
- Verify that you have the latest version of MySQL, MariaDB, or your own database.
- Confirm you are using the latest version of WordPress.
- Check if you have installed the latest version of Discountify.
- Make sure the correct time and date format is set in WordPress.
- Test if the date and time formats are functioning correctly by checking post saving times.
- Verify that your hosting has sufficient space for uploading images, videos, and other media items.
- Ensure that your uploads and other folders have the appropriate write permissions.
- Review the WordPress Health Report by navigating to Admin Dashboard > Tools > Site Health to identify potential issues.
- Check the Discountify settings page for any potential misconfigurations.
- Inspect the browser console for JavaScript issues and check again after disabling all browser extensions.